Suppliers
As part of Serco's commitment to sustainable procurement, we are continually looking to improve the way that we work with our suppliers.
eInvoicing
We have introduced an eInvoicing system which means that you can submit your invoices to us electronically. Paperless invoicing has significant benefits for you including
- Reducing the time it takes to get your invoices to us
- Providing immediate confirmation that your invoice has been submitted for processing
- Enabling you to see the status of your submitted invoices on-line
- Reducing your carbon footprint by removing paper from the process
Additional Information for Suppliers
Payment queries
Contact Serco's Shared Service Centre Accounts Payable Helpdesk via +44(0)845 337 3166 or Email: accountspayable.helpdesk@serco.com. Please note, that in the majority of cases, invoices are only paid when a valid purchase order number is supplied with the invoice.
Standard payment term
Serco's standard payment terms are 30 days from the date the invoice is received by our Shared Service Centre. The full payment terms and conditions are available via the following link : http://www.serco.com/images/terms_conditions_tcm3-17877.pdf
Becoming a supplier to Serco
If you are interested in working with Serco, please send your details to procurement@serco.com. Your details will be made available to the Procurement & Supply Chain team for future reference.

