The Corporate Assurance Group is responsible for assuring the application of company standards, legal compliance and continual improvement in relation to safety, the environment and community involvement. Its team includes full-time senior managers responsible for health and safety (Company Safety Adviser), the environment and corporate social responsibility. Progress against its agreed strategic plan is reviewed quarterly by its board, the Assurance Network made up of representatives from each business division, and safety oversight groups that focus on specific issues such as rail and aviation safety.

The mission of the Corporate Assurance Group is to support Serco Group in achieving its strategic objectives, excellence in corporate governance and protecting the interests of all its stakeholders by:

• Leading the development and establishing Group standards in relation to Serco Group’s commitment to:- 
  • Health and Safety
  • Risk and Crisis Management
  • Corporate Social Responsibility
  • Environment     
• Assuring compliance with the Serco Management System       

In achieving this mission, the Corporate Assurance Group supports Serco’s operating businesses in:

• Developing and maintaining effective and efficient business processes
• Providing advice and guidance on assurance matters
• Raising awareness and understanding through education and training            

The Corporate Assurance Group reports to the Group Board quarterly and advises the Board on policy and activities to enhance best practice around the organisation.

View a more detailed description of CAG and its role [PDF, 60kb] (please note this link will open in a new browser window)