Serco is committed to the highest standards of safety; there can be no compromise.  Everybody who works within Serco’s aviation activities is responsible for delivering our commitment to:

• achieve the highest levels of aviation safety performance 
• aspire to the goal of zero aviation incidents
• systematically manage aviation safety matters
• rigorously audit and review the safety implications of all our aviation activities
• consult with staff at all levels and encourage active participation
• learn from our experiences and the experience of others
• promote a culture in which all Serco staff share this commitment.  

These principles form the basis of our policy and are a key part of overall company aviation strategy and provide the direction for managers to put in place the organisation and arragements for carrying it out.

Each division responsible for aviation activities includes within its quarterly assurance report information on initiatives being progressed to deliver strategic objectives, specific performance measures, collated from information generated through ASSURE™ , and any incident that may have occurred.  This is reviewed by the divisional board and then provided to the Corporate Assurance Group for consolidation into the report to the Serco Group plc Board.

A dedicated Aviation Safety Oversight Group within the Corporate Assurance Group (CAG) meets quarterly comprising representatives from each part of Serco’s business divisions with aviation operations.

You can view our aviation safety policy statement [PDF 31Kb] )Please note that this link will open in a new broser window).