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In the mountainous surrounds of Hong Kong, road tunnels provide vital commuter links. Each day, more than 90,000 vehicles can pass through the Serco-operated Lion Rock Tunnel
In such a busy system, the safe, smooth-running of the tunnel is down to co-operation and trust

Serco

We improve services by managing people, processes, technology and assets more effectively.

diversity global principles

Alongside our Diversity Strategy, we have Global Diversity Principles: 

  • Our leaders are committed to achieving our diversity goals and will demonstrate this through leading by example and being accountable for its delivery. Our leaders themselves will be from a diverse range of backgrounds and we have balanced leadership teams throughout the business. (Leadership)
  • We will always recruit the best person for the job. However, we will actively support and encourage people from a wider range of backgrounds, particularly from groups that are under-represented within Serco. We will select from the widest possible pool of talent and we will have a rich and diverse employment profile as a result. (Recruitment)
  • We will think laterally and creatively about development and succession planning and ensure that all of our talented people have the opportunity to access learning and development. (Development)
  • We will create environments where our employees are encouraged to understand, respect and embrace diversity. We will provide a working environment that is as flexible as possible so that we can recruit and retain a wider diversity of people with varying needs and commitments. (Engagement)
  • We will have an excellent reputation for engaging with and providing services to all of the people in the communities we serve. We will promote diversity through our interaction with a broad range of minority groups within the communities in which we operate. (Service)
  • We will use our power and influence as a significant supplier and a procurer of products and services to encourage and promote diversity though the public service supply chain and within local communities. (Supply Chain)
  • We will have robust and clear data to measure our progress and provide transparency. We will benchmark ourselves against the best. We will set ourselves challenging targets. (Measurement)  

Diversity

Serco as a business is inherently diverse. We believe that our ability to embrace this diversity within the common framework of our vision, our governance and our values has been critical to our success.

 

 

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Work for Serco

Want to work for Serco? Access our recruitment site for further information. (Please note: This link will open in a new window)

Last Updated: 21 July 2008