People Commitments
As our governing principles make clear, our success depends on enabling our people to excel. We want to create, develop and lead highly motivated competent teams who have up to date skills and live Serco's values. Within our management system we commit to:
- ensure equality of opportunity, honour the rights of the individual and foster partnership and trust, in every working relationship
- meet the requirements of the United Nations Universal Declaration of Human Rights through the implementation of appropriate policies and procedures
- identify and develop our leaders to reflect current and future business requirements and ensure continuity of capability
- understand and proactively manage the diversity of our workforce
- define and regularly review individual and team roles, responsibilities and accountabilities
- select and recruit high quality people
- operate within a working environment that promotes work life balance
- reward and regularly review individual performance and develop appropriate skills and competence to address current and future business needs
- report, record and respond to disciplinary action and staff grievances in accordance with defined procedures.
- there is a defined process for reporting and monitoring malpractice and impropriety
- treat staff leaving employment with the company sympathetically and in accordance with relevant employment legislation and company policy