How We Work Together
We continue to develop our Human Resources processes to create opportunities to enable meet this commitment, to treat our people with respect and develop the diversity of employment in Serco.
Because of our distinctive business structure and global spread, we work with a variety of employment policies which reflect practice in different countries and sectors. They cover issues such as equal opportunities, ethics, compliance with human rights, handling grievances and discipline, dealing with bullying and harassment, drug and alcohol abuse, volunteering and whistleblowing.
Committed employees and stable industrial relations are crucial to the consistent delivery of high quality services. They are a major factor in maintaining the confidence of customers and end-users, giving us a significant advantage in winning and renewing contracts. We see trade unions as key stakeholders in our business and work constructively with them to develop and maintain positive relationships.