Glasgow City Council
Access is a pioneering 10 year limited liability partnership to provide centre of excellence for information technology and property management for Glasgow City Council which started 1 April 2008.
- Glasgow City Council and Serco are equal shareholders in the Joint Venture Company
- £265m spend over 10 years will deliver more than £70m savings
- And there is £15m of investment projects in first 22 months
- 270 staff have transferred from the Council
- Efficiencies are being delivered through
- Strong transition support with minimal disruption
- Creation of a centre of excellence in property management, which ensures property is tracked, rationalised and improved - 50% space reduction for 4.5k staff with supporting change and technology improvements
- Created a centre of excellence for ICT which is delivering a major ICT infrastructure renewal, SAP Upgrade, New Data Centre and Desk top refresh programme and consolidation of key elements of support such as service desk. All providing a scalable and resilient platform for future.
- Application of robust standard and accreditations
- A remit to drive change and process improvement to deliver improved customer experience and efficiencies
- Improvement in the medium and long term planning for the use of capital assets and capital investments
- We have also completed a surveys focused on the delivery of significant energy consumption reductions across council properties Our proposals would deliver
- Carbon savings in excess of 4,000t CO2/year
- Annual utility spend savings of between £900,000 and £1.2m per year with a return on investment within 2 years.
- The risk for the financial delivery and operational performance of Access is underwritten by Serco via a Parent Company Guarantee so the benefits to GCC are guaranteed.
- Any trading surplus subject to gain share.
- CEO of ACCESS sits on the Corporate Management team of the council demonstrating the depth of partnership that exists