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Serco operates the Dubai Metro, the world's largest and most advanced driverless light rail system and the first of its kind in the Gulf and Middle East
Serco operates the Dubai Metro, the world's largest and most advanced driverless light rail system and the first of its kind in the Gulf and Middle East

Bringing service to life

Here are just a few examples of how we bring service to life

Bringing service to life in metro services

Located in the United Arab Emirates (UAE), the Dubai Metro is the Arabian Peninsula's first urban rail transit system and the world's longest fully automatic driverless train system.  Today the service enables in excess of 127 million passenger journeys per annum with trains running to 99.9% punctuality.



The Dubai Metro - Key facts and figures

  • Network length of 75km and 49 stations
  • 99.9 % of trains on time
  • Operating 50 trains at peak times with maximum running speed of 90km an hour
  • 30 million journeys in first 12 months, growing to over 127 million in 2012
  • 2,000 Serco staff delivering world class safety and operational standards
  • Automatic fare collection system
  • Platform screen doors and air-conditioned stations and cars
  • Gold and Silver train cars
  • Women and children section
  • Luggage space to service airport

Download...

...the Dubai Metro fact sheet.

Bringing service to life

See other examples of how we bring service to life

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Last Updated: 17 October 2014