Whistleblowing
To maintain our valuable reputation and to build on our success we must conduct our business in a manner that is legal as well as ethical.
Serco takes malpractice and impropriety extremely seriously. It is a fundamental requirement of an employee's obligations that they faithfully serve their employer and not disclose confidential information about the employer's affairs. Nevertheless, where an individual discovers information that they believe in good faith demonstrates malpractice or wrongdoing anywhere within the Company, then this information should be disclosed internally without fear of reprisal and, where appropriate, done independently of line management.
Where an employee raises a concern in good faith they will be protected from adverse employment action. We regard direct or indirect victimisation of any person as a serious disciplinary offence.
We provide a umber of mechanisms for members of staff to raise concerns including a Serco Ethics Hotline.
Our standards are set out in the attached Whistleblowing Group Standard