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Serco provide support for the complete IT infrastructure, including spacecraft operations IT support through a separate contract, to the European Space Agency (ESA). The Service Level Agreement driven contract was awarded to Serco in 1998, whilst Serco managed the original task based contract for ESA from 1980 to 1998.
Serco provide support for the complete IT infrastructure, including spacecraft operations IT support through a separate contract, to the European Space Agency (ESA). The Service Level Agreement driven contract was awarded to Serco in 1998, whilst Serco managed the original task based contract for ESA from 1980 to 1998.

Serco Europe

English

Dutch

French

Countries

With 30 years experience of working in mainland Europe, we have developed an effective support infrastructure in each country. To manage Serco’s business activities within Belgium, France, Luxembourg, Switzerland and The Netherlands we created a single entity that incorporates the operational and language requirements of our clients.

Locally we have individual subsidiary companies and Support Offices to ensure our compliance with national practice, culture and legislation. These companies produce policies, processes and procedures that respect all three. This ensures that we treat staff fairly and with consideration whether they are local or expatriate. It pays dividends through our ability to recruit and retain people and that has a beneficial knock-on effect for our clients.

Support Office Locations

Serco's Support Offices are strategically located to provide high levels of customer care and access to senior mangers to deliver responsive services.

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Last Updated: 03 November 2008