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Serco provide support for the complete IT infrastructure, including spacecraft operations IT support through a separate contract, to the European Space Agency (ESA). The Service Level Agreement driven contract was awarded to Serco in 1998, whilst Serco managed the original task based contract for ESA from 1980 to 1998.
Serco provide support for the complete IT infrastructure, including spacecraft operations IT support through a separate contract, to the European Space Agency (ESA). The Service Level Agreement driven contract was awarded to Serco in 1998, whilst Serco managed the original task based contract for ESA from 1980 to 1998.

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Non-core Services

Serco’s approach to non-core support services is to remain flexible and open. We have many diverse contracts from routine facilities management activities to the delivery of power converter or cryogenics support. Supporting all of these activities is the Serco Management System which has been built up through our proven experience in delivering over 600 contracts today worldwide.

Our management system has developed over the past 40 years. It assists our staff in being able to meet the challenges at the different stages of a contract’s development from contract Phase-In and during routine operations.

Cryogenics support to CERN

Serco provides the European Laboratory for Particle Physics Research (CERN) with support to their cryogenics facilities.

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Mobistar, Belgium

Serco provide 24x7 helpdesk and subcontractor management for 150 Mobistar shops across Belgium.

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Last Updated: 03 November 2008