Software Asset Management
Software licences and assets are now far more concerning to the majority of IT Directors than hardware costs.
Serco deliver Software Asset Management (SAM) managing and optimising the purchase, deployment, maintenance, utilisation, compliance and disposal of software applications within our customer organizations.
In a recent survey (April 2011) a total of 251 professionals responsible for managing software licences, in companies with more than 500 employees, were surveyed online for The Software Efficiency Report 2011. It revealed that business and other organisations waste an average of £432 on software licenses per PC. It revealed the complexities faced as new models require analysis, procurements methods change and disposal can mean organisational change.
We fully understand the increased complexity in the management of licences due to bundled licence and maintenance deals, multiple versions of software, and virtualisation. Serco work with our customers to deliver
Reduced softwareand support costs (volume contract agreements and eliminating or reallocating software licenses
Compliancemanagement
Assurance of the right tools being available
Reduction of supporting overhead and increased automation of processes such as software inventory, issue tracking, patch management and deployment)
Support to the development, implementation and the policies regarding software
Software configuration management services
Support to the acquisition, documentation, deployment, operation and retirement of software system