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Serco provide support for the complete IT infrastructure, including spacecraft operations IT support through a separate contract, to the European Space Agency (ESA). The Service Level Agreement driven contract was awarded to Serco in 1998, whilst Serco managed the original task based contract for ESA from 1980 to 1998.
Serco provide support for the complete IT infrastructure, including spacecraft operations IT support through a separate contract, to the European Space Agency (ESA). The Service Level Agreement driven contract was awarded to Serco in 1998, whilst Serco managed the original task based contract for ESA from 1980 to 1998.

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Modèles d'externalisation

Lorsqu'un client souhaite externaliser, nous mettons à sa disposition une série de modèles d’externalisation. Le modèle choisi dépend de l’objectif final et de l’urgence de l’externalisation.

Les modèles suivants d’externalisation donnent une idée de la flexibilité :

Last Updated: 17 October 2008