Speeches and Presentations
The Institute is often asked to contribute to the debate on competition and contracting in public service delivery, speaking at conferences and seminars around the world and making presentations to visiting delegations of public officials, academics and business analysts.
The following is a selection of key speeches and presentations, researched and/or delivered by Institute executives:
'Good News from Industry, Bad News from Sales': Liberalising the Public Service Economy (Please note: this link will open the page in a new browser window)
Speech to 'Partnerships '09' Infrastructure and Investment Conference
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Sydney, Australia, 7th August 2009
Managing for Outcomes: Public Services for the People (Please note: this link will open the page in a new browser window)
Speech to the Committee for the Economic Development of Australia
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Sydney, Australia, 6th August 2009
Using Competition and Contracting to Improve Prison Performance (Please note: this link will open the page in a new browser window)
Speech to International Corrections and Prisons Association Conference
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Prague, Czech Republic, 26 October 2008
Video: Public services industry comes of age (Please note: this link will open a page with video content)
Interview with Gary L Sturgess, Executive Director, Serco Institute
London, UK, July 2008
Selling the Sydney Harbour Bridge: Australian Insfrastructure Abroad (Please note: this link will open the page in a new browser window)
Speech to 'Critical Issues 2007' Conference, organised by Centre for Business and Public Policy, Melbourne Business School
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Sydney, Australia, 29 March 2007
Built to Serve: Commissioning Service-led PPPs ( Please note: this link will open the page in a new browser window)
Speech to the Efficiency Unit, Government of Hong Kong SAR
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Hong Kong SAR, 16th March 2007.
Built to Serve: Benefits of Service-led PPPs ( Please note: this link will open the page in a new browser window)
Speech to a JETCO Infrastructure Working Group
Delivered by Clive Barton, Marketing Director Serco Group plc
Delhi, India, 15th January 2007.
'To Gladden the Heart of Miss Nightingale': Using PPPs to Improve the Quality of Public Services (Please note: this link will open the page in a new browser window)
Speech to a Connections Seminar
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Canberra, Australia, 3 August 2006
Building a New Public Service Economy (Please note: this link will open the page in a new browser window)
Address to the City & Financial Conference)
Speech to the Services Forum, Infrastructure Partnerships Australia, on 'Building a New Public Service Economy' Delivered by Gary L. Sturgess, Executive Director, The Serco Institute
Sydney, Australia, 28th March 2006
Adding Value for Public Services through Effective Contracting(Please note: this link will open the page in a new browser window)
Address to the City & Financial Conference on 'Delivering the Efficiency Agenda: Incentivisation, Measurement and Governance Issues'
Delivered by Briony Smith, Director of Research, The Serco Institute
London, UK, 8th February 2006
'An obsession with delivery': public service reform in the UK (Please note: this link will open the page in a new browser window)
Presentation to CORE Seminar (Centre for Outsourcing Research and Education)
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Ottawa, Canada, 11 January 2006
Issues in the Delivery of PPP/PFI Contracts Over the Long Term (Please note: this link will open the page in a new browser window)
Address to the 6th Annual Global PPP Summit
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Copenhagen, Denmark, 15 November 2005
What Gets Measured: Contracting for Performance Improvement (Please note: this link will open the page in a new browser window)
Presented to the Committee for Economic Development of Australia
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Canberra, Australia, 23 March 2005
Managing Service Delivery under a Performance Regime: 40 Years of Experience(Please note: this link will open the page in a new browser window)
Presented to The Inaugural NAO Performance Measurement Conference
Delivered by Gary Sturgess, Executive Director, The Serco Institute
London, UK, 9 November 2004
The Operator's Perspective on Risk and Uncertainty in Long-Term Contracts(Please note: this link will open the page in a new browser window)
Presented to 5th Annual Public Private Partnerships Global Summit
Delivered by Kevin Beeston, Chairman, Serco Group plc
Prague, Czech Republic, 2 November 2004
A Contractor's Perspective on Dealing with Change (Please note: this link will open the page in a new browser window)
Presentation to NAO PFI/PPP Conference
Delivered by Chris Hyman, Chief Executive, Serco Group plc
London, UK, 22 June 2004
PPPs: Emerging Issues (Please note: this link will open the page in a new browser window)
Presentation to Committee for the Economic Development of Australia
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Sydney, Australia, 6 April 2004
Private Risk, Public Service. (presentation) (Please note: this link will open the page in a new browser window)
Private Risk, Public Service. (slide notes) (Please note: this link will open the page in a new browser window)
Presentation to the Public Sector Reform Conference, hosted by the Hong Kong Efficiency Unit
Delivered by Gary Sturgess, Executive Director, The Serco Institute
Hong Kong SAR, 11 February 2004