Welcome to the Serco Institute Resource Centre, a unique online library dedicated exclusively to the discussion and study of topics relating to public service reform. It is intended to provide a first point of reference for industry figures, public officials and researchers working in this area.

The Resource Centre is maintained by the Serco Institute, a UK think tank offering research and thought-leadership on the use of competition and contracting in public service reform and the development of sustainable public service markets. Wherever possible we have provided electronic links to the original sources. Where a report, book or article is not available online, we have provided detailed references and publication details.

The selection of documents referenced on the Resource Centre is by no means complete. Its current content reflects a variety of different Serco Institute projects over the years, and we are presently embarking upon a significant expansion plan. If you have any enquiries, comments or suggestions then please contact us here.

DISCLAIMER:

The Serco Institute Resource Centre provides access on a non-commercial basis to information on public private partnerships, competition and contracting in the Public Sector. Some of this is generated by Serco though much of it is compiled by Serco from other sources including Government and academic research sources. Whilst the information provided here is extensive it is not necessarily complete and may not answer your particular query.
As such, Serco accepts no responsibility for the content of the Serco Institute Resource Centre pages of this website or for any reliance placed by you or any other person on the information contained on it.