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Serco Institute Resource Centre

 

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General

This section of the Resource Centre contains material on competition and outsourcing in social services.

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Improving Productivity in Scotland's Public Services (PDF)
Armstrong, Jo, 2007
The David Hume Institute
This report applies the lessons of the reform of Scotland's water industry through benchmarking  to three other sectors: social housing, care services and waste management.

UK


Market for Disabled Children's Services (PDF)
PricewaterhouseCoopers, 2007
Department for Children, Schools and Families (DCSF)
A report which provides an overview of the market and barriers to development to provide evidence for policy formulation.

UK


New Business Structures in Health and Social Care: Implications for Commmissioning and Commissioners (PDF)
The Moore Adamson Craig Partnership LLP, 2006

A briefing paper that discusses the implications of commissioning helath and social care services from a wider range of new providers. 

UK


Choosing Well: Analysing the Costs and Benefits of Choice in Local Public Services (PDF)
Audit Commission, 2006

A report on the role of individual choice in delivering fairer and more cost-effective local services which focuses on the housing and social care sectors.

UK


Skills and Sustainable Welfare-to-Work (PDF)
Mansour, Jane , 2005
Work Directions
This paper argues that welfare-to-work interventions need to accept the skills challenge to ensure that work is a sustainable solution by raising training standards with long-term prospects of retention and progression.

UK


The Use of Contestability and Flexibility in the Delivery of Welfare Services in Australia and the Netherlands - Report on Study Visits Undertaken by the United Kingdom's Department for Work and Pensions (PDF)
(Eds) Morrell, Helen (DWP) and Branosky, Natalie, 2005
Department for Work and Pensions (DWP), Research Report No. 288

A report on research carried out by DWP and the Centre for Economic and Social Inclusion as part of the its public service reform strategy.  It  followed visits to two countries which have moved to the full establisment of a contestable market model in employment and welfare services.


ISBN: 1 84123 894 5
UK


Enterprise for Communities: Proposals for a Community Interest Company (PDF)
HM Treasury, 2003
Department of Trade and Industry
A public consultation paper on proposals for a new type of company, the Comunity Interest Company (CIC) to help boost social enterprise.

UK


Social Services Case Studies: Case Studies of the First Four Signed Social Services PFI Schemes (PDF)
Public Private Partnerships Programme (4Ps), , 2001

Case studies for the first four social services PFIs in Dudley, Harrow, Surrey and Westminster.

UK


Flexible Contracting? Economic Cultures and Implicit Contracts in Social Care
Mackintosh, Maureen , 2000
Journal of Social Policy, 29(1), pp.1-19
Case study of two local authorities, looking at non-profit providers

UK


Purchasing Human Services in South Australia
Steering Committee for the Review of Commonwealth/State Service Provision, 1997
Reforms in Government Service Provision, Melbourne Industry Commission


Australia


Contracting for Social Services at the Local Level
Straussman, J. and Fairie, J., 1981
Urban Interest, 3, pp.43-50


USA


Last Updated: 06 October 2011