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Serco Institute
Resource Centre

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Traffic Management

An important element of any modern transport system is the traffic management function that keeps services running smoothly, and the provision of information to keep the public up-to-date about the service that is running. The private sector is involved in a range of capacities in this sector, from air traffic management to bus, rail and road passenger information services.

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Road User Charging: A Road Map (PDF)
Kakkad, Jeegar and Rossiter, Ann, 2007
Social Market Foundation (SMF)
A report which proposes road pricing as a market-based solution to help address pressing issues of increasing congestion and climate change.  The preferred solution is to strike a balance between a revenue neutral and redistributive approach so that some income is invested in public transport and road maintenance whilst some is used to reduce vehicle and fuel taxes. 

UK


Distance Based Charging: Report on Transport for London's GPS OBU Trial (PDF)
TfL Congestion Charging (Traffic and Technology), 2006
Transport for London (TfL)
The trial researched the performance of On-Board Units using GPS technology with a view to implementing a distance-based charge within the congestion zone as well as looking at back office systems necessary for delivering such a solution.

UK


Road Pricing: The Next Steps (Vol.1) (PDF)
House of Commons Transport Committee, 2005
The Stationery Office
A report on the proposed use of road pricing by the UK Government to reduce congestion on the roads.
HC 218-I
UK


Road Pricing: The Next Steps (Vol.2) (PDF)
House of Commons Transport Committee, 2005
The Stationery Office
Written and Oral Evidence considered by the committee above.
HC 218-II
UK


An Alternative Method of Road User Charging: A Response to Feedback (PDF)
McKinnon, Prof. Alan and McClelland, David, 2005
Logistics Research Centre, Heriot Watt University
A paper written in response to criticism of their alternative method of road user charging for trucks (below) particularly from Customs and Excise, the Road Haulage Association and Freight Transport Association.

UK


Regulatory Impact Assessment: Lorry Road-User Charge (PDF)
HM Treasury, HM Customs and Excise, Department for Transport, 2005
The Stationery Office
Report on early progress of procurement phase and analysis of the Government's assumptions on costs and benefits.
ISBN 1-084532-098-0
UK


Modernising the Taxation of the Haulage Industry: Lorry Road-User Charge- A Discussion Paper (PDF)
HM Treasury, 2005
The Stationery Office
Further consultation paper seeking the views of lorry operators on some specific issues relevant to implementation of the charge which includes definition of the chargeable person/vehicle, scope of exemptions, rate structure and the operation of the repayment scheme.
ISBN 1-84532-077-8
UK


Modernising the Taxation of the Haulage Industry: Lorry Road-User Charge (Progress Report Three) (PDF)
HM Treasury, Department for Transport, HM Customs and Excise, 2004
The Stationery Office
Progress report on distance-based lorry road user charge, re-affirming the Government's commitment to the scheme and the way ahead as the project moves to the procurement phase. 
ISBN 1-84532-005-0
UK


Taxing Trucks: An Alternative Method of Road User Charging (PDF)
McKinnon, Prof. Alan and McClelland, David, 2004
Logistics Research Centre, Heriot Watt University
Following on from the report below on Lorry Road User Charging, a simpler form of taxing lorries is put forward as an interim measure before general road user charging is introduced.

UK


Lorry Road User Charging: A Review of the UK Government's Proposal (PDF)
McKinnon, Prof. Alan, 2004
Logistics Research Centre, Heriot Watt University
A critical assessment of the UK Government's proposal to introduce a charging scheme to raise revenue from road use by foreign hauliers due to excessive monitoring costs.

UK


National Rail Enquiry Service (PDF)
House of Commons Transport Committee, 2004
The Stationery Office
A report which examines the performance regime, current performance, and quality of infrastructure.
HC 580
UK


Government Response to the Eleventh Report of the Committee: National Rail Enquiry Service (PDF)
HM Government, 2004
The Stationery Office
A report that concludes that NRES is an improvement on the service previously provided but that far more could be done.
HC 1132
UK


The Work of the Vehicle Operating Services Agency and The Vehicle Certification Agency (PDF)
House of Commons Transport Committee, 2004
The Stationery Office
A report that  assesses the performance of two of the Department of Transport's executive agencies.
HC 250
UK


Tackling congestion by making better use of England's motorways and trunk roads (PDF)
National Audit Office (NAO), 2004
The Stationery Office
A report examining the effectiveness of the service delivered by the Highways Agency.
HC 15
UK


Congestion Charging- Six Months On
Transport for London, 2003

A report examining the impact and operation of the Central London Congestion Charging Scheme including revisions to the contract with the private company responsible for operating its day-to-day operation. 

UK


Public Interest, Private Profit-Transport for London's Contract with Capita for the Congestion Charging Scheme (PDF)
London Assembly Budget Committee, 2003

An investigation into the deficiencies of the original contract for operation of the congestion charging scheme, mainly relating to the lack of quality related performance indicators.

UK


London's Congestion Charge (PDF)
Blow, Laura; Leicester, Andrew; Smith, Zoe, 2003
Institute for Fiscal Studies
A briefing note which provides a guide to the economic case for congestion charging and which discusses evidence on its distributional effects.

UK


The Work of the Highways Agency (PDF)
House of Commons Transport Committee, 2003
The Stationery Office
A report assessing the performance of the Department for Transport's executive agency which is responsible for operating, managing and improving the network of trunk roads and motorways in England.  
HC 453
UK


Urban Charging Schemes (PDF)
House of Commons Transport Committee, 2003
The Stationery Office
A report assessing proposals for congestion charging schemes in London and in cities around England.
HC 390-I
UK


Modernising the Taxation of the Haulage Industry- Lorry Road-User Charge: Progress Report Two (PDF)
HM Treasury, HM Customs and Excise, Department for Transport, 2003
HMSO
Further update on the Government's plans for the introduction of a distance-based road user charge on all heavy goods vehicles using UK roads offset by tax reductions on the haulage industry.

UK


Modernising the Taxation of the Haulage Industry: Progress Report One (PDF)
HM Treasury; Department for Transport, Local Government and the Regions (DTLR); HM Customs and Excise, 2002
HMSO
An assessment of the two main options (namely time or distance) on which to base a user-charge for all heavy goods vehicles on UK roads.  These are balanced against criteria of fairness and efficiency as well as environmental and transport objectives.  The report also proceeds to outline the next steps towards the implementation of a distance-based lorry road-user charge.

UK


Modernising the Taxation of the Road Haulage Industry: A Consultation Document (PDF)
HM Treasury, 2001
HMSO
Following steps introduced in the November 2000 Pre-Budget Report to modernise UK road haulage and to ensure the haulage industry contributes on a fairer and more equal basis, the government began a consultation on the introduction of either a time- or distance-based lorry road-user charge.   

UK


Measured Partnering: The Only Way to Know Whether you are Succeeding
M41 Case Study Project No. 20, 2000
Constructing Excellence
Constructing Excellence aims to deliver improved industry performance resulting in a demonstrably better built environment. This case study provides guidelines on performance-measurement in partnerships in this sector.

UK


Contracting Out Planning and Management of Local Government Roads (PDF)
Heggie, Ian G. , 1999
World Bank
A comparison of the contrasting uses of contracting for road planning and management in developed and developing countries, using the UK and Zambia as case studies.

UK


Charging Ahead: Making Road User Charging Work in the UK - A Trafficflow Project Report (PDF)
John Cheese and Grant Klein, 1999
Adam Smith Institute and the Smith Group
A report following the completion of the feasibility phase of an independent investigation into government proposals to give local authorities powers to establish road user charging.  Trafficflow was an initiative set up with the aim of developing plans for practical urban road user charging schemes.

UK


Roads and Traffic Authority of NSW: Planning for Road Maintenance (PDF)
Auditor General, NSW, 1999
Auditor General, NSW Report No.69, 1999-2000
A report that endorses decider/provider split and greater use of competition.

Australia


Department of Transport: Environmental Factors in Road Planning and Design
National Audit Office (NAO), 1994

A report that examines the measures adopted in order to develop an effective transport system while achieving a balance between conservation and improvement of the environment.

UK


Last Updated: 20 January 2010