Public Services Industry
The delivery of public services by external providers is not new to the UK. However, the trend has accelerated rapidly since the 1980s when competitive tendering was implemented as a central government policy. As a result a diverse mixture of private, voluntary and independent sector providers deliver a wide range of both front-line and support services. Yet, comprehensive analysis of the sector's size and its contribution to the economy has only recently been undertaken.
Outsourced and Business Services: Delivering more for less (PDF)
Business Services Association (BSA) , 2010
The UK outsourcing industry has been a significant economic success story in recent years and continues to grow. This report lays out the size and success of the outsourcing industry, and the benefits it offers the wider economy. It identifies new areas for the use of outsourcing as well as the barriers to introducing competition to these fields.
UK
World-class Public Services: Meeting the Delivery Challenge (PDF)
CBI, 2009
A briefing on developing a deeper and more mature public services market by drawing on innovative delivery models and embedding better commissioning skills in the public sector in order to meet the challenges of increased demand and a tighter fiscal landscape.
ISBN: 978 0 85201 718 0
UK
Outsourced and Business Services: A UK success story (PDF)
Business Services Association (BSA), 2008
A survey of the history and present scope of the UK outsourcing industry (in both the public and private sectors) and its contribution to the wider economy.
UK
Pre-Budget Report - Chapter 6: Improving Public Services (PDF)
HM Treasury, 2008
This chapter from the 2008 Pre-Budget Report considers how to best maintain the Labour government's public services commitments, particularly in the context of the severe economic downturn in the latter half of 2008.
UK
Understanding the Public Services Industry: How Big, How Good, Where Next? (PDF)
Julius, DeAnne, 2008
Department for Business, Enterprise and Regulatory Reform (BERR)
A government commissioned report on the size, scope and effectiveness of the UK Public Service Industry. It also contains recommendations on improving the development of the industry to further benefit the delivery of public services.
UK
The Rise of the "Public Service Industry" (PDF)
Gosling, Paul, 2008
UNISON
A trade union response to the 2008 Julius review of the public service industry which assesses the wider social, economic and political impact of this sector.
UK
The Market for Public Services: International Comparisons (PDF)
Oxford Economics, 2008
Department for Business, Enterprise and Regulatory Reform (BERR)
A report which compares the sizes of public services industries in US, France, Sweden, Spain and Australia with that of the UK. It was prepared as part of the government's Public Service Industry Review (above).
UK
The Public Services Industry in the UK (PDF)
Oxford Economics, 2008
Department for Business, Enterprise and Regulatory Reform (BERR)
An economic analysis of the size of the UK Public Service Industry which examines recent historical and likely future trends. This report was prepared to inform the government's Public Service Industry Reveiew (above).
UK
The Market for Public Services in the UK (PDF)
Oxford Economics, 2008
CBI
An economic survey of the public services market which analyses public spending data to assess the size and shape of the Public Service Industry.
UK