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Numerous government, academic and business players have published guidance on how to negotiate the process of competition and contracting successfully. This section brings together a range of comprehensive guides.
(Please note: links on this page will open the page in a new browser window)
| Creating Momentum in Contracting Management-The Acquisition Innovation Handbook (PDF) |
| Private Sector Council, 2006 |
| Partnership for Public Service |
| This is the first edition of the Acquisition Innovation Handbook. In detail, it looks at what is felt is the three key aspects to successful post-award contract management; a sustainable and accountable partnership, infrastructure for success, and a system of measures to monitor and improve performance. The handbook is intended to be used as a guide for improving contract management. |
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| USA |
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| How to Manage Service Acquisition |
| Office of Government Commerce, 2002 |
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| A document that provides an overview of the process of acquiring a major service from private sector providers, from looking at strategic aims, through determining requirements, the formal procurement process and implementation, and re-competition at the end of a contract. These guidelines were designed in line with the principles of HM Treasury's Green Book and EC procurement rules. |
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| UK |
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| How to Manage Performance |
| Office of Government Commerce, 2002 |
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| Practitioner guidance on performance management developed by the Office of Government Commerce, with special attention to the issue of performance measurement, seeking to help the practitioners develop practical, comprehensive and feasible targets. |
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| UK |
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| How to Manage Service Provision |
| Office of Government Commerce, 2002 |
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| OGC's guidelines describing the main components of service management from a business point of view: managing service performance, the working relationship, the contract and changes to requirements. |
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| UK |
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| Contract Management Guidelines (PDF) |
| Office of Government Commerce (OGC), 2002 |
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| Guidelines for public sector managers responsible for managing long term commercial arrangements with the private sector. The main areas covered are managing service delivery (formal governance), managing the relationship, contract administration, seeking performance improvements, and managing changes. This guidance does not cover the process of creating a commercial arrangement. |
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| UK |
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| Contract Management in the Australian Public Service (Web Page) |
| Australian Joint Committee of Public Accounts and Audit, 2000 |
| Report No. 379, Parliament of the Commonwealth of Australia, Canberra |
| Evaluation of the effectiveness of contract management in the Australian Public Service, emphasising the deficiencies found due to lack of experience on the management of complex contracts. The report also provides recommendations for enhancing the government's managerial capacities regarding service contracts. |
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| Australia |
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| Competitive Tendering and Contracting in the New South Wales Public Sector |
| NSW Public Bodies Review Committee and the Standing Committee on Public Works, 1998 |
| Joint Inquiry, Parliament of New South Wales, Sydney |
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| Australia |
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| Outsourcing State and Local Government Services: Decision-Making Strategies and Management Methods |
| O'Looney, John , 1998 |
| Westport, Connecticut: Quorum Books |
| This book states the importance of local authorities role in the outsourcing agenda, stipulating that the decision must ultimately be taken at that level. Furthermore the book provides detailed guidance for state and local managers to decide whether or not to outsource some government services, and if so how to do this. |
| ISBN 1-56720-169-5 |
| USA |
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| The Contracting Organization |
| Domberger, Simon, 1998 |
| Oxford University Press |
| This book examines the proper application of inputs and outputs, performance monitoring, financial and non-financial incentives. |
| ISBN 0-19-877457-5 |
| USA |
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| Contracting for Change: Contracts in Health, Social Care, and Other Local Government Services |
| Walsh, Kieron; Deakin, Nicholas; Smith, Paula; Spurgeon, Peter & Thomas, Neil , 1997 |
| Oxford University Press |
| An analysis of the effects of contract-based changes in the public sector, its managers and staff, as well as the effects on the users of public services. |
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| UK |
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| Competitive Tendering and Contracting by Public Sector Agencies' (PDF) |
| Industry Commission (now the Productivity Commission), 1996 |
| Report No. 48 |
| A report of an Industry Commission study looking at issues in public sector contracting, with recommendations and conclusions. It touches on almost all aspects of the performance measurement debate including incentives, inputs vs outputs, monitoring, setting requirements, perverse incentives. Appendix E contains a review of empirical studies into the cost effects of contracting. There is also a case study of the experience of contracting out Amberly RAAF base, which include a cost-benefits analysis. |
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| Australia |
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| The Outsourcing Manual |
| White, Robert & James, Barry , 1996 |
| Aldershot: Gower Publishing |
| A general introduction to outsourcing, providing insight into the process usefulness, characteristics and implications whether in the private or public sector. |
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| UK |
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