IT
IT outsourcing is another major area of government contracting around the world, and it continues to be a controversial area because of high profile failures. In this section we have begun to build a literature that looks at the cost savings that have been achieved in major public sector IT contracts and, where the literature is available, case studies and reports on contracts where cost benefits have not been realised.
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Review of Whole of Government Information Technology Outsourcing Initiative (Parts 1 and 2)
Humphry, Richard, 2000
An independent review commissioned by the Australian government on the progress of its $4bn Whole of Government Information Technology and Outsourcing Initiative with a focus on implementation risks. The initiative was begun in 1997 following a decision to outsource IT infrastructure by aggregating services within and across budget-funded agencies.