Benefits Management
Business cases for EDRM systems frequently refer to measurable expected benefits. Some benefits can be difficult to measure and problematic to realise in practice. Serco Consulting has the expertise and experience to help organisations in this challenging area of benefits management.
Our consultants assist clients in the construction of a business case closely integrated to a benefits measurement framework. If necessary however, the framework can be developed in isolation. We help in measuring the pre-implementation situation and the benefits found after an implementation. Serco's consultancy assistance varies from providing expert benefits management support to conducting the measurements. Our consultants are able to objectively analyse and interpret the results with reference to experience of previous EDRM projects. We then prepare constructive recommendations to realise greater benefits.