EDRM Policies
Good EDRM is an effective tool for promoting sound information governance. Its effectiveness however requires policies that are equally well considered. Policies are needed in areas such as governance over key instruments (e.g. classification scheme), training, and destruction of paper. Effective policies must be:
- Understood and agreed by senior management
- Acceptable to all key stakeholders
- Readily accessible for reference
- Maintainable and maintained
Serco consultants have helped many organisations to formalise and articulate these policies and offer considerable expertise in assisting with the policy issues involved. Our experienced consultants work with management and stakeholders to facilitate discussions, identify issues, explore and reach agreement on key questions, and contribute to the policies. The work of our consultants results in a set of policies, expressed in simple language, that form the basis for a sound implementation and continued smooth operation.

