Leisure
Serco Group is an international service management contractor, providing comprehensive support services across a wide range of applications.
The Company is now a worldwide organisation with some 50,000 employees operating in over 36 countries. The turnover for 2007 was circa £2.8 billion with a profit before tax of £115 million, which continued the trend of double digit annual growth year on year for the past twenty years. Serco's reputation is based on the solid foundation of skills and expertise developed over the 35 years that it has been providing management services.
As an organisation, and typical of the way we operate in Leisure, Serco Group are constantly challenging the way we manage and looking for ongoing innovation in order to differentiate ourselves from our competitors. To that end, Serco Group has set the following Governing Principles:
- Foster an Entrepreneurial Culture
- Deliver our Promises
- Build Trust and Respect
- Enable our People to Excel
Leisure Vision and Goal:
To be the leading leisure solutions company.
Supporting Serco's Governing Principles is Serco Leisure's Mission Statement:
'To provide a safe, warm, clean, friendly, fun environment for the local community at an affordable cost'
We believe this reflects both what the customers want and what our local authority and trust clients expect from a management contractor.
Serco has over 18 years experience in the operation of leisure centres and now manage 64 facilities on behalf of 18 Local Authorities and Community Leisure Trusts. Serco is able to demonstrate competence in phasing-in complex multi-site contracts and for managing the change required under new contract arrangements.