Training & Careers
Developing our people is one of our most important goals. We pride ourselves on having the right people with the right skills and capabilities at the right time and in the right place.
Commitment to our people
We are committed to developing our people and we encourage them to learn and grow throughout their careers. We have developed and managed technical apprenticeship programmes for young people whilst working closely with local colleges to ensure a high quality of education and training. Serco also makes a substantial investment in leadership training with external bodies such as the Institute of Directors.
Training and development
We are always being joined by new people as we develop new contracts so we've devised ways of helping them assimilate our values and adopt our culture. As we have a diverse portfolio of contracts, our training and development is designed to produce staff that are versatile, flexible and inventive.
As Serco becomes increasingly global, distance learning is likely to become more important. We are currently investing in solutions that will enable us to deploy and track learning in geographically diverse locations thus enabling us to reach our people everywhere.
Combined with powerful diagnostic tools including performance appraisal and development centres, this will ensure that we will deliver learning solutions to meet today's business needs and help us anticipate future trends.