Serco has operated and maintained Docklands Light Railway (DLR) since 1997.

During that time, we have played an important part in making DLR one of the most successful railways in the world by delivered high levels of punctuality, reliability, safety and security, winning an unprecedented number of industry awards.

We advise

policy makers, design innovative solutions, integrate services and systems and deliver to the public

Serco Institute

Listed here, you'll find press releases associated with this market sector. All our press releases may be viewed by either looking in All Press Releases or by looking at the respective market sector.

29 November 2007
Competition is key to achieving better value for money

29 November 2005
Online library on public service contracting

14 February 2006
Good people, good systems

27 January 2005
Serco study reveals that the key to improving public services lies in holding managers more accountable, while giving them greater freedom to manage.

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Serco Institute

The Institute is Serco's research facility. It monitors developments in public sector markets around the world, analysing and sharing best practice in competition and contracting - particularly in public service delivery.

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Last Updated: 16 September 2009