Jump To content Jump To Menu
Serco has operated and maintained Docklands Light Railway (DLR) since 1997.
During that time, we have played an important part in making DLR one of the most successful railways in the world by delivered high levels of punctuality, reliability, safety and security, winning an unprecedented number of industry awards.

We advise

policy makers, design innovative solutions, integrate services and systems and deliver to the public

Serco joint venture selected as preferred bidder for Northern Rail train operating franchise

Date : 01 July 2004

Serco Group plc's ("Serco") 50:50 joint venture with NedRailways BV today has been selected by the Strategic Railway Authority ("SRA"), as preferred bidder for the Northern Rail train operating franchise.

This new franchise will provide inter-urban commuter and rural services throughout the north of England. The franchise is due to start in autumn 2004 and contract award is anticipated in the next few months following final negotiations.

The duration of the franchise will be up to eight years and nine months - the final two years dependent on achieving performance targets. After the initial mobilisation and implementation period and costs, we expect the contract to be earnings neutral in 2004 and both earnings and cash positive from 2005 onwards.

On completion of the deal, Serco-NedRailways will be responsible for approximately 4000 employees, 475 stations and the maintenance of a large fleet of diesel and electric multiple trains. The first priority will be to transfer existing operations and ensure Northern Rail, as a single entity, can deliver the early improvements in performance that Serco-NedRailways is committed to. Over the coming months Serco-NedRailways will be working closely with employees and customers to ensure this smooth transfer. Serco-NedRailways already operates Britain's best performing railway, Merseyrail Electrics, having taken the concession over on 20 July 2003.

Serco, twice winner of the UK's National Rail Operator of the Year award for the Docklands Light Railway, has extensive experience of rail passenger services, track and signalling and change management. Serco also operates the Manchester Metrolink, the Copenhagen Metro and the Ghan and Indian Pacific railways in Australia. NedRailways BV adds its expertise of delivering punctual and reliable rail services on high-density urban networks in Holland.

Christopher Hyman, Chief Executive of Serco Group, said: "We are delighted to be selected as preferred bidder for Northern Rail. The PTEs, SRA and DfT have delivered significant improvements to train services in recent times, and Serco-NedRailways aims to continue this improvement. This win adds further to Serco's wide portfolio of contracts and business in the transport sector and is a testament to the growing confidence that the SRA and PTEs have in
our ability to bring positive change to public transport.

"The complementary skills and proven experience of our two companies mean we can provide a different and sustainable approach to operating a railway which will improve the reliability of the existing service. We look forward to building proactive relationships with the local community and working with our national and local strategic partners to bring value for money by focusing on the needs of rail customers."

Download PDF [PDF, 37 KB] (Please note: this link will open the page in a new browser window)

Media Contacts

Find details for our main media contacts across the business

Read More

Transport

The Integrated Transport division of Serco delivers innovative transport solutions to road and public transport authorities, government departments and commercial enterprises around the world.

Read More

Last Updated: 16 September 2009