Our partners SirValUse Consulting are currently recruiting for an exciting new position based in central London.

Sales Consultant Online Research 

SirValUse Consulting is the leading agency for User Experience Consulting and Online Research in Europe. The combination of business consultation and market research institute allows us to offer independent, well-founded, empirical advice for the entire bandwidth of test objects.

LEOtrace is the first remote usability testing system that combines monitoring, surveys and technical metrics. This patented test software gives clients the ability to acquire valid, high-quality data from website users' home or work environments, without the participants having to go through a time-consuming software installation. We advise and support some major international companies within a wide range of branches, e.g. T-Mobile, Audi, Volkswagen, BMW, Lufthansa, DHL and Panasonic.

We are looking for a sales consultant to introduce a new research tool to the British market and build up our business in the UK. Supported by our partner Serco Usability Services you will be accountable for your customer base and be responsible for generating new business through networking and referrals in order to identify target markets and maximise new business sales opportunities. In close collaboration with the sales manager in the United States and Germany you will develop a distribution strategy and consult in the product development. At the same time you will conduct research projects from the quoting stage of the project to the final deliverable.

This exciting position will include:

• Develop customer relationships, involving regular customer visits to key existing and development accounts
  
• Maintain an activity log and monthly report showing number and value of quotations tendered and success rate
  
• Requirements analysis with the customer
  
• Plan, design and conduct customer experience research projects
  
• Implementation of presentations and workshops 
  
• Exhibit at fairs or conferences  

We are looking for an enthusiastic, motivated and confident individual who is able to effectively communicate products, services and benefits with customers. You will need to be well-organised, able to work unsupervised, and be excellent at handling projects and managing customer needs.

The successful applicant will have:

• A minimum five years experience within a user experience or market research environment 
  
• Extensive knowledge of qualitative and quantitative market research techniques and be in tune with the latest techniques and market research thinking
  
• Excellent Account Management skills in order to develop strong customer relationships and ensure customer satisfaction
  
• Project management and prioritization skills
  
• Excellent verbal and written communication and ability to work with business teams to understand issues and be comfortable with sharing findings
  
• Must be proficient in PowerPoint and Excel  

In return, SirValUse Consulting offers a varied and interesting mix of projects, a smart and friendly team of like minds, state-of-the-art facilities, competitive terms and conditions, and a self motivated challenge in an international environment. 

Applicants should send a CV and a recent sample of written work to gemma.wisdom@serco.com by 7 September 2007. NO AGENCIES