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In the mountainous surrounds of Hong Kong, road tunnels provide vital commuter links. Each day, more than 90,000 vehicles can pass through the Serco-operated Lion Rock Tunnel
In such a busy system, the safe, smooth-running of the tunnel is down to co-operation and trust


We improve services by managing people, processes, technology and assets more effectively.

Continental Europe and Middle East

Our early successes in government IT outsourcing - our original core activity in Europe - have been an excellent platform for us. We've been able to enter new and evolving market sectors as financial, political and social pressures drive governments towards new models of outsourcing.

IT support customers include the European Commission, the European Space Agency and Italian regional and central government. We provide a range of technical and engineering services at the European Particle Physics Laboratory (CERN), close to Geneva.

In Italy the outsourcing of non-core government services is now the norm and we have won our first facilities management contract there, building on our established government IT support work.

The Middle East is home to some of Serco's oldest contracts in aviation, which continue to expand as the region's air traffic grows. We are the largest international player in surface transport in the region. Most notably we operate the Dubai Metro, the world's longest and most-advanced driverless light rail system.

Last Updated: 18 May 2015