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Corporate Responsibility in Action

Examples of specific activities that demonstrate our corporate responsibility commitment.

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Our custodial team who helped to restore prison operations in the Caribbean 23 Dec 2018 | Quality service delivery | UK & Europe | | United Kingdom | Plc

When two category five hurricanes, Irma and Maria, struck the Caribbean in September 2017...

Serco Middle East named ‘Transport Solutions Provider of the Year’ 23 Dec 2018 | Quality service delivery | Middle East | | Middle East | Plc

In November 2018, Serco Middle East was named ‘Transport Solutions Provider of the...

Empowering and celebrating diversity across our business 19 Dec 2018 | Diverse workforce and inclusive workplace | UK & Europe | | United Kingdom | Plc

We have continued to make progress in our D&I agenda, with some particularly significant...

Engaging our UK supply chain to help minimise waste and avoid waste to landfill 19 Dec 2018 | Responsible relationships | UK & Europe | | United Kingdom | Plc

In 2018 we have continued to build momentum behind our commitment to minimise waste and avoid...

Our Australian immigration detention team who secured and protected several hundred detainees during a category two cyclone and evacuation 19 Dec 2018 | Quality service delivery | Asia Pacific | | Asia Pacific | Plc

At the Northern Alternative Place of Detention (APOD) near the city of Darwin in Australia's...

Our Defence colleagues receiving customer recognition for excellence in health and safety 19 Dec 2018 | Safe and healthy operations | UK & Europe | | United Kingdom | Plc

Whilst assisting a team undertaking primary maintenance on an air cadet Vigilant Aircraft in...

Our partnerships with local suppliers and social enterprises across Scotland, supporting local communities whilst enhancing service user experiences 19 Dec 2018 | Contributing to communities | UK & Europe | | United Kingdom | Plc

Beyond essential public services, we embrace a role supporting and celebrating local communities...

Our work to deliver environmentally-friendly leisure centres for Birmingham City Council 19 Dec 2018 | Protecting the environment | UK & Europe | | United Kingdom | Plc

Of all our Business Units (BU) around the world, our Citizens Services Leisure BU in the UK is...

Serco wins Large Apprentice Employer of the Year Award 13 Dec 2018 | Employee engagement and development | UK & Europe | | United Kingdom | Plc

Our defence team based at Royal Naval Air Station Culdrose won the ‘Large Apprenticeship...

Serco receives James S. Cogswell Awards for outstanding industrial security excellence 10 Dec 2018 | Quality service delivery | North America | | North America | Plc

In 2018 we received two prestigious 2018 James S. Cogswell Outstanding Industrial Achievement...

Our colleague who provided exceptional care for an asylum seeker with terminal cancer 5 Dec 2018 | Duty of Care | UK & Europe | | United Kingdom | Plc

Tracy Crompton is a Housing Officer, responsible for helping vulnerable asylum seekers integrate...

Our programmes for engaging and developing National Emirati interns, graduates and management talent 28 Nov 2018 | Employee engagement and development | Middle East | | Middle East | Plc

To build a robust pipeline of future National Leaders, we are expanding our development...

Driving total data transparency in medical insurance for our Middle East employees 22 Nov 2018 | Responsible relationships | Middle East | | Middle East | Plc

Medical insurance is not only a legal and business imperative for Serco in the Middle East, it...

Our contributions to our colleagues and other stakeholders in the Middle East during Ramadan 21 Nov 2018 | Contributing to communities | Middle East | | Middle East | Plc

During Ramadan, we strive to participate and contribute meaningfully, focusing on the...

Our teams across the Middle East, uniting in their efforts to beat plastic pollution for World Environment Day 21 Nov 2018 | Protecting the environment | Middle East | | Middle East | Plc

World Environment Day (WED) is celebrated on 5th June every year, promoting the protection of...

Developing our managers for internal career progression in Serco Asia Pacific 14 Nov 2018 | Employee engagement and development | Asia Pacific | | Asia Pacific | Plc

The Serco Asia Pacific ‘Emerge’ programme comprises nine-months of accelerated...

Our Serco Leisure team who helped a young girl with a tracheostomy learn to swim 14 Nov 2018 | Social outcomes | UK & Europe | | United Kingdom | Plc

Samantha Anthony is a regular swimmer at Fox Hollies Leisure Centre, operated by Serco Leisure...

Introducing virtual portals for 24/7 medical advice and support 13 Nov 2018 | Safe and healthy operations | Middle East | | Middle East | Plc

For many of our employees in the Middle East – most of whom are guests in the region,...

Our work with the Tasmanian Government and Australian Antarctic Division of the Department of the Environment to engage local industry support for the Icebreaker programme 18 Oct 2018 | Responsible relationships | Asia Pacific | | Asia Pacific | Plc

Our contract to design, build, operate and maintain the new icebreaker, the RSV Nuyina, for the...

Our London Cycle Hire mechanics who generated significant efficiency gains and helped increase bike availability for the public 17 Oct 2018 | Value for public money | UK & Europe | | United Kingdom | Plc

A team of mechanics at our Penton Street workshop for the London Cycle Hire Scheme have made...

Our custodial team who helped to restore prison operations in the Caribbean 23 Dec 2018 | Quality service delivery | UK & Europe | | United Kingdom | Plc

When two category five hurricanes, Irma and Maria, struck the Caribbean in September 2017...

Engaging our UK supply chain to help minimise waste and avoid waste to landfill 19 Dec 2018 | Responsible relationships | UK & Europe | | United Kingdom | Plc

In 2018 we have continued to build momentum behind our commitment to minimise waste and avoid...

Our partnerships with local suppliers and social enterprises across Scotland, supporting local communities whilst enhancing service user experiences 19 Dec 2018 | Contributing to communities | UK & Europe | | United Kingdom | Plc

Beyond essential public services, we embrace a role supporting and celebrating local communities...

Serco receives James S. Cogswell Awards for outstanding industrial security excellence 10 Dec 2018 | Quality service delivery | North America | | North America | Plc

In 2018 we received two prestigious 2018 James S. Cogswell Outstanding Industrial Achievement...

Driving total data transparency in medical insurance for our Middle East employees 22 Nov 2018 | Responsible relationships | Middle East | | Middle East | Plc

Medical insurance is not only a legal and business imperative for Serco in the Middle East, it...

Developing our managers for internal career progression in Serco Asia Pacific 14 Nov 2018 | Employee engagement and development | Asia Pacific | | Asia Pacific | Plc

The Serco Asia Pacific ‘Emerge’ programme comprises nine-months of accelerated...

Our work with the Tasmanian Government and Australian Antarctic Division of the Department of the Environment to engage local industry support for the Icebreaker programme 18 Oct 2018 | Responsible relationships | Asia Pacific | | Asia Pacific | Plc

Our contract to design, build, operate and maintain the new icebreaker, the RSV Nuyina, for the...

Serco Middle East named ‘Transport Solutions Provider of the Year’ 23 Dec 2018 | Quality service delivery | Middle East | | Middle East | Plc

In November 2018, Serco Middle East was named ‘Transport Solutions Provider of the...

Our Australian immigration detention team who secured and protected several hundred detainees during a category two cyclone and evacuation 19 Dec 2018 | Quality service delivery | Asia Pacific | | Asia Pacific | Plc

At the Northern Alternative Place of Detention (APOD) near the city of Darwin in Australia's...

Our work to deliver environmentally-friendly leisure centres for Birmingham City Council 19 Dec 2018 | Protecting the environment | UK & Europe | | United Kingdom | Plc

Of all our Business Units (BU) around the world, our Citizens Services Leisure BU in the UK is...

Our colleague who provided exceptional care for an asylum seeker with terminal cancer 5 Dec 2018 | Duty of Care | UK & Europe | | United Kingdom | Plc

Tracy Crompton is a Housing Officer, responsible for helping vulnerable asylum seekers integrate...

Our contributions to our colleagues and other stakeholders in the Middle East during Ramadan 21 Nov 2018 | Contributing to communities | Middle East | | Middle East | Plc

During Ramadan, we strive to participate and contribute meaningfully, focusing on the...

Our Serco Leisure team who helped a young girl with a tracheostomy learn to swim 14 Nov 2018 | Social outcomes | UK & Europe | | United Kingdom | Plc

Samantha Anthony is a regular swimmer at Fox Hollies Leisure Centre, operated by Serco Leisure...

Our London Cycle Hire mechanics who generated significant efficiency gains and helped increase bike availability for the public 17 Oct 2018 | Value for public money | UK & Europe | | United Kingdom | Plc

A team of mechanics at our Penton Street workshop for the London Cycle Hire Scheme have made...

Empowering and celebrating diversity across our business 19 Dec 2018 | Diverse workforce and inclusive workplace | UK & Europe | | United Kingdom | Plc

We have continued to make progress in our D&I agenda, with some particularly significant...

Our Defence colleagues receiving customer recognition for excellence in health and safety 19 Dec 2018 | Safe and healthy operations | UK & Europe | | United Kingdom | Plc

Whilst assisting a team undertaking primary maintenance on an air cadet Vigilant Aircraft in...

Serco wins Large Apprentice Employer of the Year Award 13 Dec 2018 | Employee engagement and development | UK & Europe | | United Kingdom | Plc

Our defence team based at Royal Naval Air Station Culdrose won the ‘Large Apprenticeship...

Our programmes for engaging and developing National Emirati interns, graduates and management talent 28 Nov 2018 | Employee engagement and development | Middle East | | Middle East | Plc

To build a robust pipeline of future National Leaders, we are expanding our development...

Our teams across the Middle East, uniting in their efforts to beat plastic pollution for World Environment Day 21 Nov 2018 | Protecting the environment | Middle East | | Middle East | Plc

World Environment Day (WED) is celebrated on 5th June every year, promoting the protection of...

Introducing virtual portals for 24/7 medical advice and support 13 Nov 2018 | Safe and healthy operations | Middle East | | Middle East | Plc

For many of our employees in the Middle East – most of whom are guests in the region,...

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