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Award-winning employee engagement and development at the Dubai Metro

The Learning and Development Team, Dubai Metro and Tram, have been recognised externally for continued excellence and commitment to learning, winning both the Middle East Centre of Excellence and International Centre of the Year Lion Awards from City and Guilds.

In addition, our Dubai Metro Facilities and Cleaning Committee have won a Global Pulse Award for embedding a culture of compassion and increasing employee engagement. Comprising volunteer managers from the Facilities and Cleaning Department, where many employees are away from their home countries and families, the committee is entirely self-sufficient. Activities include a schedule of social events as well as active facilitation of an employee support network. For example, an all-day colleague companion is ensured for any employee in hospital, and financial support has been arranged for those suffering from long term sickness or family bereavement.