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Empowering and celebrating diversity across our business

We have continued to make progress in our D&I agenda, with some particularly significant advances in the last 12 months:

Multi-cultural Network. In 2018, a group of employees worked together to establish a new multi-cultural and multi-ethnic Network for Serco UK & Europe. The network aims to help the business: develop a dedicated multi-ethnic strategy; improve representation at management level; better understand multi-cultural factors among the communities we serve and operate within; and promote multi-cultural awareness and understanding across Serco globally. The network launched formally in October as part of National Inclusion week.

LGBT+ allies programme. As part of our ongoing partnership with Stonewall and their Diversity Champion programme, we have launched a new training programme for LGBT+ allies, focused on better enabling our non-LGBT+ colleagues to support those who do identify as LGBT+, and making that support more visible.

Proud to be at Pride. Colleagues from across the business joined the Pride parades in London and Manchester for our first sponsored participation in the event, publicly promoting and celebrating diversity and inclusion at Serco. Our Group HR Director, Anthony Kirby, said: “Great to spend a fabulous day with our amazing people and their families. We had a great response from the crowd too! We were joined by some wonderful children who had a great time being Serco and proud on behalf of their dad who has worked with us for many years.”

Recruitment Equality Impact Assessment. We have launched an in-depth review of our recruitment and onboarding processes in order to identify and remove risks of unconscious bias in relation to the nine protected characteristics of the UK Equality Act 2010. The project launched with a workshop in November for our People Services team – to train and equip with equality impact assessment tools. The assessment project will complete in 2019, after which work will commence on implementing identified improvements.