Welcome to Serco.com. Please review the region selection dropdown just below to get the most relevant content to your region.

Helping the Western Australian government achieve $550m in savings at Fiona Stanley Hospital

We deliver 26 non-clinical services at Fiona Stanley Hospital, Australia, including supplies management, estates, patient catering, internal logistics and reception services.

By implementing and employing the very best technology, equipment and people, we deliver numerous benefits, including: a single-point-of-contact helpdesk; freshly cooked meals; modern microfiber cleaning methods; patient entertainment systems at every bedside; automated guided vehicles to deliver meals, linen and supplies; and the first managed equipment service in Australia.

As a result of the quality and efficiency of these services, we have managed to achieve the $550m in savings for the Western Australian government identified by the Treasury when the contract was signed in 2011, and this is despite the fact there are 22% more patients than expected since the hospital’s opening.