We continuously challenge ourselves to make sure we understand and provide appropriately for what matters most regarding our role in society, the impact that we have and the value we create. To help us ensure that our ESG agenda remains closely aligned to stakeholder interests and the needs of the business, we use an independent materiality assessment aligned to external best practice and based on:
material relevance to our business model, corporate strategy, principal risks and key performance indicators; and
material importance for our business and operations as perceived and experienced by our key stakeholder groups.
Our materiality assessment was updated in 2020 to reflect the increased relevance and importance of employee health and wellbeing and environmental factors.