In 2020, we launched our Graduate Programme in Serco Middle East, furthering our commitment to support aspiring regional talent and receiving ‘Skills Development Programme of the Year’ at the Big Project Middle East Awards.
“Now more than ever, it is our duty to invest in future leaders. We are proud to support promising talent as we work towards our nationalisation goals.”
Divisional Chief Executive, Phil Malem said: “Now more than ever, it is our duty to invest in future leaders. We are proud to support promising talent as we work towards our nationalisation goals.”
As in our other regions, participants are spending two years rotating through various multi-sector operational and corporate functional placements, before transitioning into permanent managerial roles – upskilled with comprehensive training and supported by a dedicated coach and placement managers.
From 4,000 applications, a cohort of exceptional candidates was selected to start their journey with Serco in September 2020, including Amna Almarri and Ramy Hakim.
Amna chose Serco to gain experience with “a renowned global company offering a rare combination of public and private sector expertise”. Placed with our team delivering asset and facilities management services to Zayed University in Abu Dhabi, Amna was stunned by the incredible variety awaiting her:
“I love that I am never sitting still – always moving around and meeting new people, learning new things and making connections, and always gaining valuable experience. And that’s only in my first placement!”
Amna has delighted in opportunities to marry personal interests with business needs whilst taking on important responsibilities:
“I lead the Contract’s Green Committee – focusing on innovative energy and cost saving solutions and representing the Contract at Divisional level. This brings together the business skills I am developing, my passion for new technologies and my own commitment to the environment.”
Amna also joined a global project on the Serco Code of Conduct, working with other graduates and leaders around the world to inform new employee engagement solutions.
Amna had applied to other graduate programmes, “but this is the one I really wanted because these are the nicest people you’ll ever meet. There’s a real sense of family and every door is always open – all the way up to the CEO. These are highly skilled, experienced people who really care and want to help you succeed. It’s like nothing else I’ve experienced.”
The beauty of Serco is that if there’s something you don’t know, you just reach out to someone who does. It’s such an exciting and friendly place to learn and grow.
For Ramy, it had to be Serco. Having completed two internships at the Dubai Metro, he knew Serco to be a company like no other – making a difference and living its Values every day.
Since joining the Divisional Bidding team, Ramy has been impressed by the trust placed in his knowledge and insight:
“I want to add value wherever I can, and I can do that in the key projects I’m assigned to. They welcome my ideas and are always ready to listen.”
Of course, Ramy recognises he still has much to learn, and marvels at the dynamic hustle and bustle of collaboration and knowledge sharing:
“The beauty of Serco is that if there’s something you don’t know, you just reach out to someone who does. It’s such an exciting and friendly place to learn and grow.”
Ramy has also worked with our ExperienceLab team, gathering insights directly from citizens to help inform public service policy.
Beyond all that he is learning ‘on the job’, Ramy has talked regional strategy with the Business Development Director, engineering with our management at Dubai Airport, and leadership with Phil Malem:
“One reason I joined was to learn what it means to lead. Phil shared his belief that everyone has their own unique leadership style, and that I should stay true to myself whilst taking care of the needs of the business and its people.”