Helping society to survive, recover and emerge stronger
The rapid spread of Coronavirus has been the greatest immediate challenge facing the world in 2020. It has impacted millions of lives and ways of living – destabilising society and the economies of all affected nations and casting a heavy shadow of uncertainty over the future.
Download PDF: Coronavirus - extract from full report (1mb)The rapid spread of Coronavirus has been the greatest immediate challenge facing the world in 2020. It has impacted millions of lives and ways of living – destabilising society and the economies of all affected nations and casting a heavy shadow of uncertainty over the future.
In response to the initial crisis, Serco’s priority has always been to ensure the continued delivery of vital public services for our government customers and citizens, to protect from harm our colleagues and those entrusted to our care, and to ensure our preparedness for a world beyond the current crisis. In all of this, our greatest pride is in our people, who have leant courageously into all that has been asked of them – and beyond – with a positive and selfless determination that is nothing short of extraordinary.
Our teams in every region are helping us do all we can to protect our colleagues – and give them what they need to protect themselves. Whilst we have enabled thousands of people to work from home, for the vast majority of our colleagues this is not possible. Many of them have been putting themselves in harm’s way and working tirelessly to maintain essential public services. In so doing, they embody Serco’s four Values – Trust, Care, Innovation and Pride.
For their incredible dedication and sacrifices, our colleagues around the world have been on the receiving end of a tidal wave of thanks and praise from our customers, partners and grateful citizens.