Welcome to Serco.com. Please review the region selection dropdown just below to get the most relevant content to your region.

Diversity and inclusion

Our business thrives because of our diverse and talented workforce. We aspire to be an employer with whom all colleagues have – and know they have – the opportunity to grow and succeed if they share our values and have the passion and determination to make a difference every day. 

Download PDF: Diverse workforce and inclusive workplace - extract from full report (2mb)

We strive to attract, develop and retain colleagues from the broadest possible talent pool – managing and maintaining the diversity of our workforce, promoting unlimited equality of opportunity and operating with zero tolerance for any form of discrimination. Not only do we firmly believe this is the right thing to do, we believe that diverse teams, reflecting the communities they serve, outperform in the quality of services we deliver to our customers. 

We seek to make every Serco workplace a positive, welcoming and safe environment, where everybody feels comfortable and secure and where they are treated fairly and with dignity and respect. Working with our partners, we challenge ourselves to make Serco a place where each of us can deliver our best, every day. 

We are transparent in our performance, tracking and publishing industry-standard measures of diversity wherever able to do so. We believe that in sharing our data we are contributing to the wider responsibilities of business to lead positive change. 

“We acknowledge that we have much more to do to make Serco a truly diverse organisation and our workplaces as inclusive as they can be. I am passionate about challenging ourselves to do more and do it faster, recognising that outcomes, not words, are the only true measure of our progress.”

Anthony Kirby, Group Chief Operating Officer