Conflicts of interest lead to unfair, dishonest and even corrupt behaviour.
Conflicts of interest can also break the law. They can cause serious problems for you and real damage to our integrity and reputation.
Even when there's no actual conflict just the appearance of one can do serious harm.
A Conflict of Interest arise when your private interests interfere, or could appear to interfere, with the best interests of Serco. Your own business judgement may be improperly influenced as result of the conflict, or because you or someone you know may benefit to the expense of the company or another employee.
Organisational Conflicts of Interest can arise when a company could end up with an unfair competitive advantage in the market. If we don't identify and resolve these, they can do enormous harm. One example is when we employ someone who has access to proprietary information or who might be able to influence government decisions that could benefit Serco. This is called "Unequal Access to Information". But there are other kinds of OCIs as well. Whenever you think there may be an OCI you should raise it at once.
Examples of actual or potential conflicts of interest
- Serco is competing for work from a customer you are advising.
- You have secondary employment.
- You, your spouse, partner or family member:
- has a financial interest in any company or business venture we do business with.
- is employed by any other Serco business or joint venture.
- is employed by a direct competitor to any other Serco business or joint venture.
- is employed by a supplier of goods or services to Serco.
- As a leader or manager you find yourself making an employment decision relating to a spouse, partner, close family member or friend.
- You become aware of conditions that might compromise impartiality or neutrality so Serco will benefit unfairly.
- You know competitive terms are unequal, favouring one company over another.
For more information, help and advice, check out our SayNo Toolkit and App.Read more