We want everyone to trust that we will do business and trade properly, honestly and lawfully at all times.
We do business in many countries, and have a big impact on our world. We want it to be beneficial. So as well as following the many laws and regulations covering international operations, we rely on each other to do what's right.
To work with governments they must be able to trust us. One essential basis for that trust is our promise that we will inform them of any breach of agreements we have with them. No matter how small, and whether it's deliberate or accidental, let us know if something has happened that shouldn't have.
In several countries we have particular arrangements with governments. Each will set their own conditions, with which we always comply. For instance, in the US we have adopted a set of rules based on our Special Security Agreement (SSA) that address proper handling of classified and other sensitive US government information. These require that our US colleagues get permission before meeting with Serco colleagues from outside of North America and follow particular rules once that permission has been granted. For example, they must keep a record of all phone and in-person contacts with these colleagues.
If you are not sure if you are covered by Special Security Agreements where you work, ask your manager.Read more