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Our success is a

reflection of our people, so being a great business means having great people

Our People

Great people flourish when they are engaged, inspired and motivated to give their best. To support our people in meeting their potential and working to the best of their ability, we have effective policies, standards, systems and processes for recruiting, developing, rewarding, reviewing and managing our people.  These reflect our governing principles, comply with labour and employment laws and regulations wherever we work and build trust in our working relationships.

Our people policies, systems and processes support our business objectives. We value difference and work to create an inclusive and fair environment for all.  We will treat people fairly and equally, accept and embrace their diversity and as far as is reasonably possible, reflect the local community in which we work.

Decisions concerning employment, recruitment, selection, promotion, assignment, development and the application of these policies themselves will not be influenced by an individual's sex, race, colour, sexual orientation, gender identity/expression, trade union activity, political belief, religion, marital status, caring responsibilities, national or ethnic origin, disability, age or citizenship except as required by or justified by applicable laws.

Serco will never use forced, compulsory or child labour. Labour is freely given, adheres to minimum ages stated in national labour laws or international standards and employees are free to leave in accordance with established rules.  We will ensure equality, diversity, inclusion, and anti-discriminatory practice in the workplace and community, offer fair treatment in every aspect of working life and foster a positive climate of employee relations where each employee is treated with respect and dignity. 

Reasonable adjustments will be made for those with disabilities.   We are committed to ensuring work life balance for employees and recognise the importance of parents and carers who combine work with caring for their dependents.

Serco recognises the importance of employee wellbeing, engagement, retention and attraction to ensuring a positive and productive working environment.  We are therefore committed to promoting the health and wellbeing of employees.
The importance of people to our business is also reflected in our corporate responsibility model. People is one of the four 'pillars' of that model, alongside health and safety, community and the environment. Our Corporate Responsibility report provides details on how we have performed against objectives and also sets out our objectives for the following year. 

Supporting our people strategy we have clear policies and standards; our people policy can be found in the policies section, in addition we have the Employee Wellbeing Standard and the Employee Lifecycle Standard

Valuing our people

Without qualified, motivated and inspired employees, we wouldn't be able to make a success of our business.

About Our People

Our Policies and Standards

Detailed below are our Policy Statements and a selection of Group Standards that are not classified as internal documents.

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Corporate Responsibility

Find information on the last Corporate Responsibility Reports that we have published.

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Last Updated: 18 May 2015