Managed Equipment Service

Serco is a leading provider of Managed Equipment Services. We provide integrated, cost-effective services to efficiently and sustainably purchase, install, manage and maintain medical equipment. Our innovative practices ensure medical equipment is readily available and maintained to a high standard, reducing clinical risk and ensuring patients receive the best possible care.

Pioneering MES in Australia

Fiona Stanley Hospital in Western Australia has the first managed equipment service in Australia, delivered by Siemens in partnership with Serco. This advanced model provides for an ongoing system of maintenance and management.

We support the safe and efficient surgical care of patients through the management of more than 16,000 pieces of equipment each month, and by maintaining and validating over 40 different items of state-of-the-art sterilisation equipment to the AS/NZS 4187:2014 Standard.

The hospital has a highly enabled ICT environment with wireless infrastructure internal and external to the hospital and site-wide mobile computing. Real time location systems are in place for staff, equipment and patients.

Managing medical equipment for the Australian Defence Force

Serco provides medical and dental logistics management services to the Australian Defence Force across the globe. Serco’s medical and dental solutions provide dedicated logistics support to the Australian Defence Force through the provision of specialist medical kitting and management of the maintenance services needed to support the medical and dental equipment used by the ADF across Australia. Serco manages maintenance for the ADF’s medical and dental equipment:

  • supporting over 100 defence bases and barracks locations within Australia
  • scheduling, coordinating and managing scheduled preventative maintenance servicing for more than 42,000 items of medical and dental equipment
  • coordinating and managing the repair and reactive maintenance of over 3,000 items of medical and dental equipment per year
  • on-site servicing and repair of medical and dental equipment.
  • ADF medical equipment includes the complete range of medical and dental equipment required to support small medical surgeries through to large static and deployable hospitals.

Contact us for further information on Serco’s Healthcare services: