Why Serco?

Our people make a positive difference every day

Serco is a business where people and values matter. We have a strong public service ethos, and we employ people from a range of backgrounds – but each shares the goal of wanting to make a positive difference in the lives of others.

We are nothing without our people.  We recognise the unique skills and experiences people bring into the organisation, and we are committed to providing opportunities to learn and grow.

And as a business which delivers ‘front-line’ public services, employing tens of thousands of people around the world, our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers.

We provide a world of opportunities

When you join Serco, you become part of a team of more than 50,000 people delivering vital services in over 20 countries around the world. This means you will have access to global careers and opportunities in the UK & Europe, North America, the Middle East and the Asia Pacific region. 

Our global scale means talented people can grow, and we share service ideas, expertise and best practice to maintain our competitive edge.

We help you realise your full potential

The scale and breadth of our organisation offers you variety and choice in your career direction – up or across the business. It’s about defining your own course, and having the support to reach your goals. We encourage continuous learning at Serco, and offer a range of programs, both through our own Registered Training Organisation and external providers. These include nationally recognised qualifications, e-learning, secondments, leadership development programs, and an accelerated development program for our emerging leaders.

You'll get to do meaningful and vital work

Our work literally touches thousands of people each day in many ways. We make patients in hospital feel comfortable; teach prisoners valuable life skills to support their rehabilitation; improve road safety; deliver clinical care to the 80,000 men and women serving in the Australian Defence Force; and much more. We help in ways that matter by delivering essential services.

It means we get to do extraordinary, unique and challenging work.

What our people say:


“Serco has given me the opportunity to develop my career. I was able to complete leadership development training and I also receive support for my university fees. The personal development training has allowed me to increase my managerial confidence by identifying technique frameworks for use in the workplace.”


“The most rewarding part of my job is hiring and creating effective teams. Mentoring and teaching people that are willing to learn, understand the term ownership, and take pride in their work. The reward for me is being able to provide an environment where everyone feels that they can contribute; their work is valued and adds to the foundation of building a successful company.”


“The most rewarding part of my job is the learning opportunities I have been provided and encountered from my employment with Serco. The language skills I attained resulted in the ability to not only identify the needs of people in our care, but also build trust and respect, and reward me with the feeling that I have made some sort of a positive difference.”