Serco is thrilled to announce the renewal of our contract with Transperth, a partnership that has been successfully delivering passenger information services across Western Australia for over two decades.
The new contract starts on 1 February 2025 for an initial five-year term, with an option to extend it for up to a further five-years.
Under the renewed contract, Serco will continue to provide a range of services on behalf of Transperth, including InfoLine and InfoCentre passenger information services.
Serco Asia Pacific CEO, Andrew Head said our long-standing partnership with Transperth reflects our team’s commitment to deliver high-quality customer service to the Western Australian community.
“We are delighted to extend our partnership with Transperth, and proud to play a crucial role in providing commuters, tourists and local residents with up-to-date and reliable public transportation information," said Mr Head.
"Over time, our dedicated team have successfully provided ongoing information services to our communities, giving up to date information on the ever-improving public transport network in Western Australia. We are proud to be working with Transperth to improve our passengers experience and deliver operational efficiencies.”
"Public transport is essential for helping people reach their destinations, and our team works diligently to ensure everyone is informed and updated throughout their journey.
"We look forward to continuing our partnership with Transperth, enhancing the customer experience and supporting the growing needs of public transport users."