From patient contact centres to hospital facilities such as catering, cleaning and porter services, Serco provides a first class environment for patients through improved facilities management.
Serco provides facilities management services to hospitals and other healthcare providers. Services include cleaning, patient catering, internal logistics, estates management, supplies management, and helpdesk.
We aim to create the very best environment and experience for patients and visitors, contributing to improved outcomes, at a lower cost, and in a more transparent way.
Facilities management services play a critical role within the healthcare environment, directly impacting the patient experience and enabling the efficient provision of clinical care.
As a major international provider of non-clinical services, Serco demonstrates capability across the whole suite of hard and soft facilities management services for hospitals and other healthcare providers. Our service delivery is integrated, efficient, cost-effective and environmentally sound. By delivering these services successfully, the quality of healthcare is raised and taxpayers benefit from cost efficiencies.
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