Serco delivers safe, secure and cost efficient prison management services that achieve real outcomes for the community, governments, and those in custody. We bring international expertise to prison management focussing on rehabilitation and reintegration.
We use our expertise to bring innovative design and delivery solutions to our customers for the operation of pre-existing and new-build correctional facilities. We offer advice on design for expansion projects in order to achieve contemporary custodial services and have developed our own ‘quick build’ solution for prisoner accommodation.
Through our extensive portfolio of prison management services, we maintain secure correctional facilities that focus on safety and deliver real outcomes.
Serco facilities range from low to high security, addressing the needs of remand and sentenced prisoners including young adults, life-sentence prisoners and those with unique cultural needs. We employ a variety of security systems and techniques that not only ensure the safety and security of prisoners, staff, and the community, but also provide environments conducive to prisoner rehabilitation.
From our extensive experience as an operator, we know that well trained, engaged staff, supported by robust operational procedures, and effective governance and assurance processes, is paramount in achieving this. Our operations are underpinned by a restorative justice framework and responsible prisoner model, that promotes respect, encourages positive behaviours, and allows prisoners to learn and take responsibility for managing their own circumstances.
As an experienced prison operator, we also bring expertise to new-build and expansion projects, working with customers and consortium partners to design contemporary custodial facilities that contribute to community safety and reduce long-term reoffending.