Serco reduces reoffending by supporting potentially vulnerable prisoners while in prison. We prepare them for release through an intensive focus on education, employment, and life skills opportunities.
We work with targeted individuals and groups to reduce recurring criminal behaviour by providing the right environment and support when in prison, preparing individuals for a successful return to the outside community.
Serco design and deliver integrated programs that offer opportunities for offenders to embrace positive change.
Programs are designed to meet the specific rehabilitation needs of vulnerable individuals or groups with common needs, through an intensive focus on education, training, employment, health programs, spiritual support, and learning life skills.
These groups can be based on age, education requirement, or cultural backgrounds. In all cases, the group focus helps to facilitate individual outcomes.
We lead with the responsible prisoner model, encouraging individuals to take responsibility for their actions, address offending behaviour, and make positive lifestyle choices. Evidence demonstrates that actively taking control of and participating in their own schedule can support progression towards goals in preparation for release.
Other initiatives include intensive case management and comprehensive reintegration planning, maintaining links between the prisoner and their family, dedicated time for purposeful employment, education and training activities, and mentoring on release.