Serco manages world-leading passenger rail services for light rail and metro systems on behalf of governments. Our capability spans the entire service lifecycle, including design, operation, maintenance, and optimisation.
As a pioneer of new light rail systems in the UK and Middle East, and a leading operator of driverless metro systems, we are well placed to deliver highly reliable, customer focused, sustainable transport systems. We strive to transform the travel experience of the communities we serve through better services and modern facilities that offer value for money.
Serco is a passionate advocate for urban transit systems to help improve the social and economic lives of communities, while delivering sustainable and consistent operational excellence to end users and our government customers.
We do this through a customer and community led strategic approach that delivers reliable, sustainable, and award-winning transport systems. We take an independent approach to integration and align partners to offer the end-to-end solutions required by the end user.
We draw on our experience and knowledge, both locally and globally, to build in continuous improvement. We engage at an early stage, resulting in design that is fit for purpose for longer, ensuring consistent service delivery.