Meet Bianca, Account Manager Northern Queensland

For Bianca Hattingh, our Account Manager for Northern Queensland, the prospect of securing a role that would see her continue her association with the Australian Defence Forces (albeit out of uniform) was an opportunity she did not want to miss out on.

With a partner also serving in the Australian Defence Forces, often deployed overseas, and a desire to start a family, Bianca made the difficult decision in 2014 to leave the Army full time. Bianca is currently still serving on a part time basis.  

Bianca’s role as Serco’s Account Manager in Northern Queensland allows her to maintain her ties with the people she grew up with, served with and supported her as a young adult.

As an 18-year-old, straight out of High School, Bianca enlisted.  Some may say it was inevitable given the strong family ties with the Australian Defence Forces … both her parents continue to serve in the Army.

During her time, Bianca trained as a field medic. In 2006, she was deployed to the Solomon Islands delivering humanitarian aid, and in 2008 she joined a Special Forces team and was deployed to Afghanistan for seven months.

"The tour of Afghanistan, the time spent with my team and the bonds formed during the four years we spent together, shaped me into the woman I am today. They are my brothers, my go to people, and will be in my life forever,” Bianca said.

It is clear when chatting with Bianca just how strongly she feels about the Army and her time spent in service.  

“In 2007 and 2010, I was one of 12 medics to travel to Canada to receive medical training in chemical warfare (CBRNE) and in 2011, I had the privilege to train multiple platoons of new recruits at Kapooka. The bonds and experiences gained during my 15 years of service can never be replicated and I am forever grateful to the ADF for the opportunities given to me”.