Serco delivers safe and secure escort services on behalf of governments globally. Our escorting and court security capability draws on more than 20 years of global operational experience. We apply the principles of dignity, care and mutual respect to move those in custody safely and efficiently to and from medical facilities, courts, prisons, police stations, funerals, and visits to critically ill relatives.

Our extensive experience involves managing custody, court service liaison and escorting of male and female, adult, and youth prisoners, including vulnerable prisoners such as mothers and babies, those with disabilities, mentally and terminally ill people, those with complex behaviours and substance dependencies and people identifying as transgender.

The implementation of established human-centred logistics methodology allows Serco to apply safe, secure, and respectful approach to escorting prisoners. This methodology is characterised by end user and customer considerations, detailed delivery planning, clear communication with all stakeholders and the agility and flexibility to anticipate and respond to variable customer demand.

At Serco, we continually innovate through trials of new technologies and systems through researching and testing and, where suitable, implement technologies such as virtual reality (VR) training equipment for staff, contactless health monitoring, and the latest mobile fleet tracking and analytics devices for use in transport operations.