At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Our customers are governments and other public sector organisations who rely on our support to deliver more and better public services, for less.
We deliver superb services through our dedicated people, supported by effective processes, technology and management. Our customers define what they need to deliver, and we develop new and more effective ways to deliver them. In this way we help to make a positive difference to the lives of millions of people and keep nations safe around the world.
“Delivering great service starts with our people. To keep ahead we have to constantly evolve and enhance the way we deliver our services. Everyone in Serco has a role to play here. No matter how small a difference it makes, we recognise and reward the individual contribution people make towards service excellence.”
Rupert Soames, Group Chief Executive