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'Getting into work early, earning a wage and gaining qualifications was the perfect combination'

Robbie James joined Serco as a 16-year-old apprentice studying Business Administration. He was originally part of Anglia Support Partnership team, which sees Serco provide administrative support services to the NHS, but has since progressed within the business having successfully completing his Level 2 and 3 qualifications.

Robbie, who is fast approaching his 21st birthday, has recently been promoted to Assistant Project Manager within Serco’s Peterborough City Council Strategic Partnership team. He is currently project managing the implementation of a cloud storage system and supporting other important transformation projects, as well as studying for a full BA Hons in Business Management via the Open University.

During his apprenticeship, Robbie completed a range of qualifications. He attended Huntingdon Regional College in the evenings after work to complete his Certificate in First Line Management (CMI level 3) and gained an A-level in Business Studies, a self-funded and distance learning course. Robbie won a Serco Divisional Pulse award for his Commitment after being nominated by his Contract Director. He was also named Apprentice of the Year by Huntingdon Regional College.

Robbie said: “Leaving school after GCSEs and not progressing onto A-levels and the traditional full time degree was a brave move for me. I was academic and still wanted a degree, but the work experience and having a father who gained his degree’s through work was more enticing, so I took the leap. Getting into work early, earning a wage and gaining qualifications was the perfect combination.”